Municipal Collection
Product Details
This collection of standards includes 45 municipal standards providing valuable guidance on business management, community services, Occupational Health and Safety, Greenhouse Gases and the environment, climate resilience, and parks and recreation.
CSA S501:21
Moderating the effects of permafrost degradation on existing building foundations
CSA ISO 10001:20
Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations (Adopted ISO 10001:2018, second edition, 2018-07)
CSA ISO 10003:20
Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations (Adopted ISO 10003:2018, second edition, 2018-07)
CSA ISO 14064-3:20
Greenhouse gases — Part 3: Specification with guidance for the verification and validation of greenhouse gas statements (Adopted ISO 14064-3:2019, second edition, 2019-04)
CSA ISO 14064-1:20
Greenhouse gases — Part 1: Specification with guidance at the organization level for quantification and reporting of greenhouse gas emissions and removals (Adopted ISO 14064-1:2018, second edition, 2018-12)
CSA ISO 14064-2:20
Greenhouse gases — Part 2: Specification with guidance at the project level for quantification, monitoring and reporting of greenhouse gas emission reductions or removal enhancements (Adopted ISO 14064-2:2019, second edition, 2019-04)
CSA S505:20
Techniques for considering high winds and snow drifting and their impact on northern infrastructure
CSA ISO 10002:20
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)